Path 01
Research and order questions
Questions about a compound, a certificate of analysis, a batch, an order in progress, a delivery question, or a verification question. We reply by email, typically the same working day.
Contact, seven direct inboxes
Reach a real person.
Seven inboxes,
one for whatever you need.
Whatever you are writing about, there is a direct inbox for it, and a person on the other end. Pick the one that fits and you will hear back from someone who actually handles that area, usually the same working day. No tickets, no bots, no runaround.
Path 02
Compliance and regulatory
Regulatory questions from authorities, compliance check requests, reports of suspected misuse, and any message that needs to be handled confidentially. Routed to the compliance team and handled with care.
Path 03
Legal
Trademark questions, intellectual property letters, takedown notices, and any lawyer reaching out on behalf of a third party. Routed for legal review.
Path 04
Wholesale and B2B
Institutional buyers, registered labs, clinic suppliers, B2B partners, and custom-order questions. Routed to the wholesale team for institutional context verification and quote turnaround.
Path 05
Privacy
GDPR data access requests, deletion requests, correction requests, and any message about personal data we hold. We reply within 30 days, as required by GDPR Article 12.
Path 06
Partners and affiliates
Affiliate program enrolments, content partnerships, distribution inquiries, scientific collaborator outreach, and integration with creator audiences. Routed to the partnerships team.
Path 07
General inquiries
Anything that doesn't fit the paths above. Press inquiries, press credentials, journalists, podcast or media inquiries, and general questions about the company.
Postal address
Cresten Labs
European Union
Trading name of Meridian Land Ventures LLC, Delaware. Full corporate identification on the Imprint.
For postal mail that needs to reach the registered office. For everything else, email is the preferred channel.
How we work
No bot wall, no ticket queue that goes nowhere, no inbox that quietly stops replying once the order is placed. If you have ever emailed a peptide vendor and never heard back, you know why we list real addresses. Each one reaches the people who do the work, and we do not give medical or dosing advice, because that is not what we are here for.
Cresten is a research compound supplier. The contact paths above go directly to the operating company for the topics they cover.